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Our Services

We are available 24 hours, 365 days of the year. You can call us for an immediate response at any time, day or night.

We put excellent customer service at the heart of everything we do; we pride ourselves on our personal and honest service, and are available to our clients and policyholders for any questions they have or help they need.

Response

We pride ourselves on our ability to respond in an efficient & well-informed manner.  We not only perform a mitigation response but on first visit lay the foundations of the project plan that may be needed ahead.  Communicating to policyholders, adjusters and insurers enabling informed decisions on day 1.

Fire & Smoke Damage

We have handled everything from small residential fires to commercial large loss. We know how devastating fire can be. We will work closely with you and your insurer to clean and decontaminate your building and contents and minimise the time you spend away from home or your business.

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Flood & Water Damage

From the distress that comes from a flood to the damage created by an escape of water, we are ready to support you. If you have suffered water damage due to anything from burst or frozen pipes, to a plumbing emergency or a major flood, we will work with you and your insurer to create a tailored restoration programme, ensuring the minimum amount of disruption for you and your family.

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Confidentiality

Prime Disaster Response have long been the go-to, trusted specialists for Loss Adjusters handling High Net Worth Clients. We understand the nuances of the clientele and with many years of experience in this area we understand the importance of a considered and thorough approach. We offer bespoke solutions, tailored to clients and their insurers.

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Contents Cleaning & Decontamination

We look after everything, from priceless possessions to your carpets and curtains. Using a mixture of In-house expertise and hand chosen expert professionals in their own fields. By using the latest technologies, we insure that your property and possessions are returned safely and in immaculate condition.

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Damp

Damp can affect different areas in different properties, new and old. We can help identify the cause and provide a mitigation plan.

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Hire

We can provide drying equipment at short notice and reasonable rates. Find out about our on-boarding service.

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Carpet & Upholstery Cleaning

Please call us to see how we can improve the look of your tired furniture and carpets, to make them look new again!

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